Refunds & cancellations

What we can tell you today, and what is still being finalised.

Deposits

Your deposit is returned at check-in once the equipment comes back in working order. If something has been damaged through misuse, we show you the fault and what it costs before deducting anything.

Cancelling a hire

Notice periods and any charge for a late cancellation are being finalised. We confirm them with you in writing when a booking is taken, so you always know before you commit.

Courses

The academy is not yet taking payments. A refund window will be published here before it does.

Something gone wrong?

Message us. We would rather sort it directly than have you work through a policy document.